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November 2022

The 3 Characteristics Of The Most Trusted People, According to Minna Taylor.

#052 – Minna Taylor is a trained actress.  After earning her masters degree, she began teaching accent reduction to corporate clients as a side hustle in between acting gigs.  That experience is where she found the intersection of speech & voice, body language, and breathing.

“Communication is a physical activity. We think about it as just coming out of our mouth, but our whole body is behind it. And if we go back to that statistic, which is 7% of the information people receive is verbal, 93% is vocal and nonverbal that means our body is doing most of the talking. What I see time and time again and what I saw at the very start of my career was people’s bodies silencing them.”

Minna outlines the 3 characteristics of the most trusted people:

1 Generosity;

2 Curiosity; and

3 Likability

People come to her to increase confidence, to increase capacity, to speak up, to share their voice, to tell powerful stories, to influence people, and to become powerful agents of change.

Be sure to stick around until the end to hear Minna share how giving up a little control and being vulnerable leads to being more trusted.

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Resources

  • Website
  • Facebook
  • Instagram
  • Book- The Confident Body

4 Key Takeaways  

#1 80% of your attention should be listening and 20% breathing;

#2 Generosity is about energy and presence;

#3 Curiosity is less about asking and more about how you contribute without judging; and 

#4 We have to like someone before we can trust them.

Be sure to stick around until the end to hear who Minna believes embodies all of this.

Show Notes

**Click the time stamp to jump directly to that point in the episode

[2:24] The characteristics that we look at in the people we trust most are Generosity, Curiosity and Likability
[5:00] Generosity is really about energy and presence
[7:53] Give your full attention on the other person you're talking to
[8:37] The 80/20 rule
[12:19] Breathing exercise
[13:40] Curiosity is engaging in your given circumstances.
[15:58] When we fix things, we fix things from our lived experience
[17:19] Curiosity is less about asking and more how you choose to contribute
[20:27] What's in the box?
[33:39] Be a little vulnerable

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Posted in PodcastTagged coaching, Confidence, donors, Energize Your Voice, Groupfinity, leadership, Minna Taylor, small nonprofits, volunteers

A Discussion with Rhea Wong About Her Book – Get That Money, Honey! The No-Bullsh*t Guide to Raising More Money for Your Nonprofit.

#051 – Rhea Wong makes a return trip to the Groupfinity Podcast, this time to discuss her new book – Get That Money, Honey! The No-Bullsh*t Guide to Raising More Money for Your Nonprofit.  Rhea points out that that mindset is a big limiting factor in fundraising.  We assume people will only give the minimum and we get too emotional about rejection, which impacts our ongoing fundraising efforts.  

“I think people get so emotionally tied up in that if they don’t give to my organization, that means all these bad things about me and I’m somehow inferior and less than, and blah, blah, blah, blah, blah. It’s like, okay, let’s just drop the story.  AND how could we do our job better without this disempowering story?“

Storytelling is a key to your fundraising success because we all want to believe that our lives have meant something.  We all want to think about legacy and believe we lived on the planet and the world is a little bit better. You need to help your donor see themself as the hero in the story.  They are the hero, not you.

Rhea tells why investing in systems is so important.  We’re always freaking out about money and not spending it and we end up missing the forest for the trees.  Think about how to automate your organization to make you more efficient rather than just the amount of the expense itself.

“If I spend money, it’s either going to be because there’s a monetary ROI, so it’s gonna help me bring more money in, or It’s going to give me back my time, or it’s going to increase operational efficiency. If the expense that you’re putting out doesn’t do one of those three things, I think you really need to think about your expense.”

Be sure to stick around until the end to hear what Rhea learned from an FBI hostage negotiator.

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Resources

  • Website
  • Facebook
  • Instagram
  • Book – Get That Money, Honey! The No-Bullsh*t Guide to Raising More Money for Your Nonprofit.
  • Nonprofit Lowdown Podcast

4 Key Takeaways  

#1 Evaluate your systems by mapping your processes to where the problems exist;

#2 In Fundraising a story is important because it accesses the empathy part of our brain. And empathy is where generosity lies

#3 Don’t spend your time doing stupid manual things like data entry. Spend the time creating relationships with humans; and 

#4 Your meetings should be 75% of them talking, 25% you talking.

Show Notes

**Click the time stamp to jump directly to that point in the episode

[3:02] if we could take the emotion out of the money, then fundraising just becomes fun.
[5:19] We have to recognize there is a system to establish trust.
[10:46] I always assumed people are only gonna donate the minimum amount.
[12:17] The brain is only in one of two states, survival or executive.
[17:16] Expenses should 1) provide a ROI, 2) give back my time, or 3) Increase operational efficiency.
[20:47] We have to understand too that a lot of boards are engaged in risk mitigation.
[22:34] Your accounting systems have to be tight.
[24:57] So don't let the tool dictate your process
[26:59] Don't spend your time doing data entry. Spend the time creating relationships with humans.
[31:56] Your donor is the hero.

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GroupFinity

Posted in PodcastTagged Book, donors, fundraising, Get That Money, Groupfinity, Honey!, nonprofit lowdown, Rhea Wong, small nonprofits, volunteers
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