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Email Marketing

Marketing Specialist Lynn Ruby Shares The Email Marketing Mistakes You Are Making And The Changes You Need to Make Get Your People’s Attention.

#050 – Today I am speaking with marketing specialist and strategist Lynn Ruby.  Lynn works with small businesses, solo-preneurs and nonprofits who are really good at what they do, but still struggle and get intimidated by online marketing.  The pandemic brought about 3 primary changes to email marketing:  1) Email volumes exploded; 2) 75% of us tried new habits and those habits are sticking; and 3) Brand loyalty was shattered.

“…. the volume of email drastically expanded during the pandemic and is continuing to go up after the pandemic. Consumers changed their values, they changed how they’re doing things. Email was a big part of that and they’re changing their loyalties to brands and all of those things are continuing to change” 

Lynn shares that if you are not clear and concise, your emails will get lost.  You are not competing with other nonprofits, you are competing with EVERYONE your tribe is getting emails from – large corporations with experienced copywriters.  

“…if you’re a really small non-profit, if you’re a larger non-profit, if you’re a relatively medium sized business or medium sized non-profit, you’re competing with them because they’re setting the expectations of how email should be done and they do it very well. 

They’re clear and concise with their messaging and their visuals. And if we as smaller entities cannot rise at least somewhat to that level that those big brands are doing because that’s who our audience is also seeing emails from, we’re going to be not as effective as we can be.”

Be sure to stick around until the end to hear why you should segment and personalize your emails.

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4 Key Takeaways  

#1 Email is being used more than ever;

#2 You need to move social media followers to your email list;

#3 You need a subject line that causes the recipient to open it; and 

#4 Write the way you talk.

Show Notes

**Click the time stamp to jump directly to that point in the episode

[4:02] The volume of email marketing just exploded during the pandemic.
[6:18] 75% of us tried a new shopping behavior during 2020 because of economic pressures.
[6:52] The third thing that happened is that brand loyalty was just shattered.
[9:42] The social media platform owns your follower. Move them to your email list.
[11:45] Large companies set the bar for email communication.
[13:27] You need a subject line to get recipients to open.
[14:58] Break up your text into scannable chunks.
[17:14] Write the way you talk.
[20:19] Consumers now expect personalization as well as segmentation in their email communications.
[24:20] No email service provider is the best, but there is a best for you.

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GroupFinity

Posted in PodcastTagged donors, Email Marketing, Groupfinity, Lynn Ruby, messaging, Ruby Marketing Agency, small nonprofits, volunteers

The Real Life Nonprofit Social Media Marketing Strategies of Julia Campbell, who swears by the Funky Grandma

#029 – Today I am speaking with Julia Campbell.  Julia is a Speaker, Author, Nonprofit Consultant and self proclaimed Activist.  She started the recycling program in her middle school when she was just in the 6th grade.  She started her business 11 years ago to help more nonprofits figure out the digital age.  Today, she shares her nonprofit social media marketing ideas that can be used by both beginners and pros alike.

“…stop thinking of social media as a transactional tool and really start thinking of it as a community building tool. It is not a money spigot you can just turn on. It is not an ATM…. 

….social media is a value exchange. People give you their time and attention and you give them something of value to them. So to build, start building a social media community, you have to know who is in your community and who do you want to attract to your community”.

Social media is Julia’s super power, but she also offers resources on:  

1 Storytelling

2 Fundraising AND

3 Email Marketing

Check out Julia’s resources on her website – https://jcsocialmarketing.com/

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Resources

  • Website
  • Books
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  • Facebook
  • Twitter
  • Instagram

4 Key Takeaways  

#1 Social media is NOT a transactional tool; it is a community building one;

#2 Social media is a place where you educate your audience and get them excited about what you do;

#3 Your message and content has to be strategically crafted for each channel; AND

#4 The 90-9-1 Rule: 90% of users are lurkers, 9% contribute a little, 1% contribute A LOT!

Show Notes

**Click the time stamp to jump directly to that point in the episode

[2:00] Social Media is your front door
[2:52] Stop thinking of social media as a transactional tool
[3:19] Social Media is a value exchange
[4:00] Be clear on your goals
[5:02] Give more than you get
[5:35] Social Media is a place to start a 2-way conversation
[7:03] Don't focus on the tool first
[9:45] Start experimenting
[10:57] You need to strategically craft your message for each channel
[12:14] You have to understand each channel
[12:55] 90-9-1 Rule
[14:24] Curse of Knowledge
[16:38] The FUNKY GRANDMA
[18:52] Get niche and granular in identifying your target audience
[20:50] Be clear on your social media policies
[22:38] One of Julia's success stories

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GroupFinity

Posted in PodcastTagged 501c3, COVID, Email Marketing, Facebook, Funding, fundraising, Instagram, Marketing, new non profit, nonprofit, Nonprofit Leaders, social media, Storytelling, Twitter, Value Exchange
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