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Marketing

Allegra Mangione’s 5 Step Roadmap To Getting Your Nonprofit Marketing Right

#056 – Today I am speaking with Allegra, marketing strategy specialist and Founder of Catharsis, a marketing firm focused exclusively on nonprofits.  We discuss Allegra’s 5 step strategic marketing roadmap for nonprofits.

1 Identify Your Audience

2 Set Marketing Goals

3 Marketing Channels

4 What messages do you share with your audience?

5 Evaluate

I love Allegra’s advice on why it’s important to niche down on your audience…

“Charities and nonprofit organizations think, I wanna reach everybody – we have to reach everybody with our mission. The issue with that is if you’re trying to reach everybody, you likely won’t be able to reach anybody.” 

Be sure to stick around until the end to hear what in Allegra helped a client grow their Instagram following by 50% in a year.

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Resources

  • Website
  • Instagram

Key Takeaways  

#1 Narrowing your niche broadens your reach;

#2 Word of mouth is a powerful marketing channel;

#3 Keep your marketing plan to less than 1 year 

#4 Listen to your audience; and

#5 With marketing, consistency is more important than perfection

Show Notes

**Click the time stamp to jump directly to that point in the episode

[2:36] The best place to start is to identify your audience
[3:50] My second step is to set marketing goals
[4:35] Step 3 - now you can start to think about your marketing channels
[5:25] Then step four is what messages can I share with that audience?
[6:08] Step 5 is to Evaluate
[9:00] Word of mouth is a really powerful conductor
[20:24] Growth mindset is key to success
[28:25] Consistency is more important than perfection
[32:10] We were able to grow our Instagram following by about 50% in a year

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Posted in PodcastTagged Allegra Mangione, Catharsis, Groupfinity, HIGOL, leadership, Marketing, small nonprofits

Another candy or bake sale? More cookies and wrapping paper? It does not have to be this way.  Wouldn’t you love to ditch those same lame recycled fundraisers everyone else is doing?  Grandma may not mind buying more popcorn, but do you really want to hit up your college roommate or co-worker again?  This article is about turning school fundraising on its head.  Create a fun online business your entire school community can participate in that has predictable revenue streams to fund your school PTO.

Fundraising for your school PTO is more than candy and bake sales.  It’s about creating a supportive community of parents, teachers, and friends who believe in the collective vision of educating children.

In this article, we are sharing innovative ways to engage your organization to build relationships, increase income, and provide value and interest in the school’s needs.

School PTO Fundraising & the Board of Directors

The first step for fundraising and marketing a school PTO is to develop and engage a strong board of directors. These are your school/community leaders. They are the people that others look to for guidance and will want to follow. Ideally, they share and bring their talent, expertise, and money to support the organization.

If you don’t have the right people in place, the next steps can be challenging.

  • Who is currently on the Board? The goal is to have a board that works well together. While it is great to have a diversity of ideas, you don’t want people who will block progress.  Being cognizant of who is on your team and how they work together is crucial.
  • How well does the Board know each other? Think of them as your department at work or your family at home. Each person has value and plays a role in making the larger organization operate. Plan team-building activities or social gatherings to get better acquainted with your teammates.  Does Negative Nellie have valid/reasonable concerns? Or does she need to resign from the board?
  • What are the ground rules? There must be a consensus of the Board for how it is operated and a general way questions and concerns from parents, teachers, and administrators are managed. The Board is the face of the organization. New parents look to the board for how things work, so represent well.
  • How often are you meeting? Typically, school PTOs meet once a month. Assign each board member to a committee. Detail work is done in committees, not at board meetings.  Boards act on committee recommendations. Boards should not get stuck on committee work.

Lastly, the Board’s role is to execute the organization’s mission.  It’s easy to make a list of ideas. How, when, and if they’re executed is up to the Board.

When it comes to engaging the board on school PTO fundraising, Nonprofit Nerd Jarrett Ransom, the Founder of The Rayvan Group, recommends that you create a menu of fundraising activities and allow each member to select where they would like to get involved. This allows them to stick to their strengths, which ultimately benefits the school’s PTO.

School PTO Fundraising

As the host of the Groupfinity Podcast, I am always looking for out-of-the-box fundraising ideas for PTOs and other small volunteer organizations. We’ve talked about how to build and engage an effective board, but what do you do when it comes to fundraising? While some boards rely on one or two annual signature fundraisers, others hold several smaller events throughout the school year. It depends on the level of need and how much can be raised at each event.

What makes for successful school PTO fundraising?

Groupfinity Podcast guest Jenni Hargrove #38 speaks about the risk of having only one to two fundraisers per year. She tells her clients that if they’re thinking longer term, they need to have a couple of different streams of income. She thinks of it as a three-legged stool with each leg representing a different stream of income. In other words, monthly bake sales are only a short-term solution to a long-term fundraising dilemma.

  • Ask the Board what their goals are for the upcoming school year and beyond.
  • Review your committee members for their talent and expertise. For example, could the florist donate centerpieces to the gala that can be raffled off later? Could the restaurant owner donate the space for the event? You may be pleasantly surprised with what is already within your reach; you just need to ask.
  • Get buy-in from the board, parents, and school. With support, you can make great strides in fundraising efforts. Without support, you’re going nowhere.

If it sounds too good to be true – It may be.  BEWARE!

Hosting events like charity poker events and casino nights sound like fun but can be a TON of work, with less-than-optimal results. Funds are raised from the buy-in silent auction, drinks, and selling donated or discounted food. That being said, I’ve heard many people frustrated with a lumpy year-to-year performance from events like this – me included!

Why not build something with stable and predictable income streams?

Build an Online Business

Shane Sams, Groupfinity Podcast Guest #34 and the Founder of Flipped Lifestyle teaches individuals and organizations how to create membership communities.  PTOs can create membership communities around whatever expertise they have and can teach others.  This allows your PTO to stop fretting over the hassles of traditional fundraising events. Many of us have sold wrapping paper, hosted bake sales, and managed craft fairs but what if we built an online business to create predictable and sustainable cash flow for our organization? It’s possible!

  • What are the skills and experiences of the parents at the school?
  • What are we already experts in?
  • What can we teach others?
  • Who is the target customer for the business?
  • How can you make these into a revenue-generating business?

By answering these questions, you can begin to see the possibilities of an out-of-the-box solution that provides long-term cash flow for your PTO.

Become an Amazon Influencer

Content creators are sharing products they love and getting paid by Amazon via the Amazon Influencer program.  Your PTO can do the same! Build your storefront with products that you love – or that teachers need. Create content about these products, linking viewers to your personalized link. Earn money when items are purchased from your store.

You can also become an Amazon Affiliate. Simply register for the program, recommend products, and start earning money.

I hope that if anything, these ideas give you pause to think creatively about redesigning how to fund your PTO.

Marketing Your School PTO Fundraising

Marketing at its core is how we communicate the value of what we’re selling.  When you think about marketing your fundraiser or online business, if you go that route, think about who your marketing team is – a combination of parents, caregivers, teachers, and administrators. Equip them to support the effort.

  • Clearly message via social media, parent forums, and flyers.
  • Be transparent on how much was raised and how funds will be used.
  • Thank donors.

If funds are raised to support the teachers – involve the teachers.  Ask them what they need.

Share your student’s fundraising goal. My son/daughter would like to raise $250 for the school walk-a-thon to buy supplies for teachers!

Give parents simple and clear instructions on EXACTLY how they can share the events and support the fundraising effort. Don’t stop with social media post ideas, give them actual posts. Provide images they can share on social media. Provide letters they can share with friends and family. The more you can provide, the easier it is for them to engage in the process.

Getting the board, volunteers, parents, and staff involved is key for fundraising and marketing for the school PTO. While bake sales can be good for the short term, think long-term with an online business or Amazon store. If you’ve got other out-of-the-box ideas, we’d love to hear them! Message us!

Posted in BlogTagged fundraising, Marketing, School PTO

Hi, You Need To Try These Nonprofit Email Marketing Tips ASAP – With Cody Hays

#032 – Today I am speaking with Cody Hays.  Cody is the founder of Marketing Mission.  They provide “affordable marketing to make the world better”.  Cody shares some of his email marketing secrets to help get more of our emails opened and read.  Cody has some great tips and tricks that we can easily implement TODAY!

When considering what to automate, Cody says….

“How much time will this save you? OR Will this save you from having to do something over and over and over and over again? OR do you just hate doing it? If you answered yes to any of that – automate it, right?  Because your time is better served, focusing on your zone of genius rather than doing something that’s going to deplete your energy or waste your time.”

Check out Marketing Mission at – https://www.marketingmission.org/

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Resources

  • Website
  • Instagram
  • Facebook
  • Mailchimp
  • Constant Contact
  • Flodesk

4 Key Takeaways  

#1 Short and clear subject lines help get the reader’s attention;

#2 Using emojis in your subject lines can boost your open rate;

#3 Invest in a good email automation tool; AND

#4 Use your email to establish your expertise instead of just a diary of what is going on with your organization.

Show Notes

**Click the time stamp to jump directly to that point in the episode

[2:10] You want to make sure that your purpose is clear without seeming pushy.
[2:25] Start by looking at your open rate.
[4:30] Aim for 3 to 5 words in your email subject line.
[4:55] Use one to two emojis in your subject line, that'll increase your open rate.
[5:29] Capitalize every single word in the subject line.
[6:10] When we included a number in the subject line, more people opened it.
[8:00] One of the biggest frustrations when it comes to email marketing is cost.
[10:05] Marketing automation tools are VERY common.
[10:30] Consider automating a “Welcome Email Series”.
[13:30] Automation frees you up to focus on your zone of genius.
[14:10] So many nonprofits don't realize that there's nonprofit codes for almost everything.
[15:20] To avoid clickbait, make sure your subject line is relevant to your content.
[16:24] Email content should form relationships with people and add value to their inbox.
[17:12] Use your newsletter to demonstrate your authority / NOT as a diary.

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Posted in PodcastTagged 501c3, fundraising, Marketing, marketingmission, nonprofit, relationship building, Strategy

4 Nonprofit Branding Strategy Questions Every Nonprofit Should Be Asking

#030 – Today I am speaking with Maura Fitzpatrick.  Maura is a nonprofit consultant, specializing in brand messaging and marketing strategy for nonprofit founders.  Her superpower is helping nonprofits communicate their mission in a way that feels authentic to them and compelling their donors, service users, and volunteers.

Maura says that one of the keys to effective branding and marketing is you have to develop personas for your target audience – your audience should feel like you’re talking to them. Maura smartly tells us

“…if you’re for everyone, you’re for no one”. 

Check out Maura’s services on her website – 

https://www.maurafitzpatrick.com

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Resources

  • Website
  • Twitter
  • Instagram
  • This is Marketing – Seth Godin
  • Design Kit

4 Key Takeaways  

#1 Avoid mission creep – focus on one thing you’re doing and do it well before you start expanding;

#2 Who’s your target audience like specifically, an actual person or persona – if you’re for everyone, you’re for no one;

#3 Most of your content should not be asking for donations. Most of your content should be establishing authority as the expert in what you’re doing; AND

#4 You have to build trust and credibility with your community, and that takes branding and marketing.

Show Notes

**Click the time stamp to jump directly to that point in the episode

[2:30] When people struggle with articulating their mission, they have disorganized thoughts.
[2:40] Describing your work comes down to 4 basic questions.
[3:50] It’s like an elevator pitch.
[6:10] My brand is cutting people off and cutting through the mission creep.
[7:52] What is the overarching theme in what you do?
[9:10] Big Aha moments.
[9:23] If you’re for everyone, you’re for no one.
[10:21] Know your audience.
[10:48] Creating your ideal persona.
[15:27] What kind of buy-in do you need to carry out your mission?
[16:29] Go where they are.
[17:08] Be consistent on one or a few platforms vs being on every platform.
[18:25] Just because you’re a good cause does not mean you are a good solution.
[20:10] Relationship building is a long game.
[24:43] Give more than you’re asking for.
[26:10] Potential donors will look you up to see if you’re legit.
[28:58] Maura raised $100k + for a nonprofit that had never raised more than $25k.
[32:13] How to find Maura.

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Posted in PodcastTagged 4 questions, 501c3, Best nonprofit branding, Branding, Checklist, COVID, fundraising, Marketing, new non profit, nonprofit, Nonprofit branding checklist, Nonprofit branding strategy, Nonprofit Leaders, Persona, relationship building, social media, Strategy

The Real Life Nonprofit Social Media Marketing Strategies of Julia Campbell, who swears by the Funky Grandma

#029 – Today I am speaking with Julia Campbell.  Julia is a Speaker, Author, Nonprofit Consultant and self proclaimed Activist.  She started the recycling program in her middle school when she was just in the 6th grade.  She started her business 11 years ago to help more nonprofits figure out the digital age.  Today, she shares her nonprofit social media marketing ideas that can be used by both beginners and pros alike.

“…stop thinking of social media as a transactional tool and really start thinking of it as a community building tool. It is not a money spigot you can just turn on. It is not an ATM…. 

….social media is a value exchange. People give you their time and attention and you give them something of value to them. So to build, start building a social media community, you have to know who is in your community and who do you want to attract to your community”.

Social media is Julia’s super power, but she also offers resources on:  

1 Storytelling

2 Fundraising AND

3 Email Marketing

Check out Julia’s resources on her website – https://jcsocialmarketing.com/

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Resources

  • Website
  • Books
  • Courses
  • Facebook
  • Twitter
  • Instagram

4 Key Takeaways  

#1 Social media is NOT a transactional tool; it is a community building one;

#2 Social media is a place where you educate your audience and get them excited about what you do;

#3 Your message and content has to be strategically crafted for each channel; AND

#4 The 90-9-1 Rule: 90% of users are lurkers, 9% contribute a little, 1% contribute A LOT!

Show Notes

**Click the time stamp to jump directly to that point in the episode

[2:00] Social Media is your front door
[2:52] Stop thinking of social media as a transactional tool
[3:19] Social Media is a value exchange
[4:00] Be clear on your goals
[5:02] Give more than you get
[5:35] Social Media is a place to start a 2-way conversation
[7:03] Don't focus on the tool first
[9:45] Start experimenting
[10:57] You need to strategically craft your message for each channel
[12:14] You have to understand each channel
[12:55] 90-9-1 Rule
[14:24] Curse of Knowledge
[16:38] The FUNKY GRANDMA
[18:52] Get niche and granular in identifying your target audience
[20:50] Be clear on your social media policies
[22:38] One of Julia's success stories

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GroupFinity

Posted in PodcastTagged 501c3, COVID, Email Marketing, Facebook, Funding, fundraising, Instagram, Marketing, new non profit, nonprofit, Nonprofit Leaders, social media, Storytelling, Twitter, Value Exchange

A few secrets everyone should know before starting a new nonprofit organization – with Gigi Lawrence

#027 – Today I am speaking with Gigi Lawrence. Gigi founded Nonprofit for Newbies,  a consulting and networking community, to help people start new nonprofits.  Gigi is a mompreneur who started off in the financial consulting world, but didn’t feel fulfilled. She knew she wanted to help others, but was unsure how.  After she took a job as a nonprofit financial literacy program director she knew she had found her calling.  Gigi says….

“If your foundation isn’t structured correctly and you don’t know how to explain your process. You don’t know how to explain your programs in a way that others are going to understand and be motivated to move forward with those services or that program and being involved…..

…you have to be able to sell yourself, sell your organization, and in order to sell it, you have to know what you’re selling and you have to believe in it.”

Nonprofit for Newbies either advises or refers “newbies” to one of the independent contractors in their network on:

  1. Starting their nonprofit
  2. Grant writing
  3. Writing their business plan
  4. Fundraising
  5. Marketing
  6. Accounting
  7. Board Development, and
  8. Mindset

As of this interview, her Facebook Group has over 10k members.

Gigi has a ton of free resources on her website

https://www.nonprofitfornewbies.com/social

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Resources

  • Website
  • Facebook
  • Linkedin
  • Instagram
  • Voices of Color

4 Key Takeaways  

#1 Be able to clearly explain your programs and what you do.

#2 Get board members who will help you execute your mission.

#3 Have people you are serving represented on your board.

#4 Get local high school or college students to help with your social media at little or no cost.

Check out Groupfinity.com for the show notes and links for this episode.  

Show Notes

**Click the time stamp to jump directly to that point in the episode

[3:45] We have a vetted consultant netwrok
[5:30] It comes down to getting your foundation right....
[7:20] Most questions I get when people start
[8:12] Considerations when forming your board
[11:40] Have representation on your board
[12:40] Changes since the pandemic
[15:30] Use college students to help with social media
[16:45] Focus on the tasks that are a good use of your time
[17:27] Make sure you spend some time budgeting
[19:33] Voices of Color
[20:51] How Gigi got started

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Posted in PodcastTagged 501c3, Accounting, Board Development, Budgeting, community, COVID, Foundations, Funding, fundraising, grant writing, Grants, Marketing, new non profit, nonprofit

What everyone ought to know about marketing and communications for nonprofit organizations with Kivi Leroux Miller.

#022 – Kivi Leroux Miller is a communication and marketing guru.  She lends her superpower to nonprofits – helping them craft clear, effective, and timely communication to their communities, donors, volunteers, and partners.  

She shares some easy and straightforward steps that we can apply to our own organizations.  
Kivi has several “Rules of 3” that help simplify all of this.  Be sure to stick around until the end to hear them all. 

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Resources

nonprofitmarketingguide.com

Book

4 Key Takeaways  

#1 Be sure you are clear on 1) who you are talking to; 2) what you’re saying to them; and 3) how you plan to deliver that message;

#2 Your community is NOT the entire world – you need to fine tune your target market;

#3 Consistency is more important than frequency; AND

#4 Create a 4-6 editorial calendar.

Show Notes

**Click the time stamp to jump directly to that point in the episode

[2:03] Who are you talking to? What are you saying? How are you saying it?
[3:16] There really is no such thing as the general public.
[4:31] Psychographic NOT Demographics.
[4:57] You have to know who you are talking to.
[7:10] The people who take action are your people.
[7:44] PUT - Personal Useful and Timely.
[9:58] How do you deliver your message to your people?
[11:17] Think about what people are looking for on Google.
[13:20] Consistency is better than frequency.
[15:49] Pace yourself.
[16:39] Figure out your home base.
[17:14] Just because it's a good idea does not mean you need to do it.
[20:00] Create a 4-6 week editorial calendar.
[24:44] ASK, THANK YOU, and REPORT.
[27:27] Make a choice and follow through.

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Posted in PodcastTagged 501c3, communication, community, leader, Marketing, mission-driven organization, newsletter, nonprofit, organization, social media, volunteer organization

How to create an effective nonprofit marketing plan that speaks to your members and donors and gets them to engage more.  Marketing Activist Lindsay Lashell tells us what works and what does not.

#014 – Lindsay LaShell is a self described “marketing activist”.  Her mission is to help organizations increase justice, equity, and sustainability by making their marketing more effective.

Lindsay shares with us how important it is to be clear on what our audience wants from us and deliver that.

It is ok for there to be a whole bunch of people who are NOT your people.  Any marketing strategy that is set up to say we don’t want to alienate anybody, is going to do a terrible job of connecting with the right people.

Lindsay is running a Pro Bono Marketing Bootcamp in December.  If your organization’s budget was less than $200k in 2019, you are welcome to apply and snag a free spot.

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Resources

Diamond and Branch

Marketing Bootcamp

Trello

5 Key Takeaways  

#1 A marketing plan is vital because it lets you know where you’re making the most impact;

#2 Your easiest donor is an existing donor and your 2nd easiest donor is a referral from an existing donor; 

#3 If you truly believe the thing you are doing is valuable, you should have no problem offering new people (eg new members & donors) a unique way to get involved;

#4 Put your people at the center of everything you do; AND

#5 If you understand your people correctly, they will connect to your messaging.

Show Notes

**Click the time stamp to jump directly to that point in the episode

[2:30] A marketing plan will allow for consistency and efficiency.
[2:54] Who do we need to talk to? Where do we need to talk to them? What do they need to hear from us?
[3:32] The marketing plan tells you where you're making the most impact.
[4:13] Does that 1 tweet a day help you?
[4:47] We click and engage with the things that are most meaningful to us.
[4:55] Don't blame users for not engaging with your content.
[7:08] Put them at the center.
[7:25] Consider their journey.
[8:20] What do they care about? Why should they care about your organization?
[8:45] What language do they use to recommend you?
[10:04] You're competing with other interests, including Netflix.
[10:43] Be a flywheel vs a skateboard.
[12:25] Your campaign would be more effective if it kept your donors' attention all year long.
[12:45] Communication depends on your audience.
[14:27] Newsletters are good if you are super clear on what your audience wants from it.
[15:06] Good marketers empathize with their audience.
[17:00] You need to know who you're NOT for to know who you are for.
[18:40] Get within 1 degree of the people who can help you on social media.
[22:56] Brand Pillars.
[24:46] If you ask someone for their impression of your organization, what will they say?
[25:15] If you understand your people correctly, they will connect to your message.
[25:50] How to figure our your brand pillars.
[28:30] Should we focus on getting referrals?
[29:40] Your 2nd easiest donor is referral from an existing donor.
[30:35] If you believe the thing you're doing is valuable, you're offering them a unique way to get involved.
[31:53] Pro Bono Marketing Bootcamp

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GroupFinity

Posted in PodcastTagged cause, communication, community, digital marketing, donation, fundraiser, fundraising, group, impact, leader, marketer, Marketing, marketing bootcamp, marketing campaign, marketing framework, marketing plan, mission-driven organization, nonprofit, organization, social media, strategic marketing, volunteer organization
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