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social media

Adora Drake’s 5 Step SCALE Framework to Move Social Media Followers to Donors.

#053 – Adora Drake is a professional social media marketing coach and consultant with a knack for creating marketing strategies. She helps leaders establish relationships with their audience by teaching them the tools for attracting the right fit people, becoming a thought leader, and bridging the gap between initial contact to the final transaction.

Adora emphasizes relationship building in via social media.  She adds that when it comes to relationships, it is better to go a mile deep than a mile wide.  It is better to build deep meaningful relationships with a few people rather than shallow relationships with many.

“So you’re building a relationship. No matter where you are, whatever platform you are, make sure you’re building relationships.”

Adora teaches how we can use her SCALE Framework to convert social media followers to donors:

S – Social Media

C – Content

A – Audience

L – Lead

E- Execution

Be sure to stick around until the end to hear about the welcome series Adora uses in her own business.

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Resources

  • Website
  • Facebook
  • Instagram
  • A Nonprofit’s Guide to Email Marketing

4 Key Takeaways  

#1 Master 1 or 2 social media platforms rather than spreading yourself too thin across too many;

#2 Find the platforms where your audience hangs out;

#3 Consistency key; and 

#4 Nurture your new members with a welcome series.

Show Notes

**Click the time stamp to jump directly to that point in the episode

[2:28] The SCALE Framework
[8:05] The trend right now is video
[12:13] Make for sure you have some consistency
[14:09] You have to be social
[14:32] So you're building a relationship.
[15:33] Check your social media during your downtime
[17:59] There's a couple of ways you can create a lead magnet
[20:16] They are on your list, now it's time to start nurturing them
[21:02] 80% educational and 20% ask
[0:21] Start your Welcome Series

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GroupFinity

Posted in PodcastTagged Adora Drake, coaching, Confidence, Digital Marketing Coach, donors, Followers, Groupfinity, leadership, small nonprofits, social media, volunteers

Can You Really Use Paid Search And Paid Social To Boost Your Email List?  Rishi Malhotra Tells Us How To Do It So You Get Better Fundraising Results.

#049 – Today I am speaking with digital marketing specialist Rishi Malhotra.  Rishi says there is a lot of interest in using paid search and paid social in fundraising efforts.  Rishi has a different perspective, however.

“I’ll probably say I get a lot of questions about using it directly for fundraising, but I would say, the best use case I’ve seen is typically, to use it to boost your, your email list.”

He advises organizations to use paid search and paid social to drive your ideal tribe to a lead magnet – they trade their email address for the promised piece of collateral.  The good news is this strategy will not break the bank.  In fact, Google provides $10k in monthly grants to registered 501(c)3 organizations.  

The application is easy enough, but he says you may want to get a little implementation advice so you achieve your desired results.

Rishi got his start advising small and medium sized businesses on search marketing.  Later he went on to hone his non-profit marketing skills at Blue State Digital. 

When I asked Rishi if this strategy works for small organizations he said…

“I would say that if your goal is to grow and build your supporters and subscribers, and potentially donors, then I would say, it’s worth doing whether you’re small, whether you’re large, if that is kind of in line with your goals. And I think you should pursue it.”

Be sure to stick around until the end to hear what you should be targeting for cost per click.

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Resources

  • Website
  • Email – rishirmalhotra@gmail.com

4 Key Takeaways  

#1 Include your location when picking your keywords;

#2 Develop a Welcome Series for new subscribers;

#3 Use negative keywords to fine tune your search parameters; and 

#4 The Google Grant Program approves most nonprofits, with only some exceptions.

Show Notes

**Click the time stamp to jump directly to that point in the episode

[3:15] The main benefit for paid search and paid social is to boost email list.
[4:07] Get a good landing page.
[4:58] Some people think it costs a lot of money, but it's best to just use the $10k Google Grant Program.
[7:11] The Google Grant application is pretty straight forward.
[7:58] You may want to get advice so you get the results you want.
[8:40] Strategies for picking keywords.
[15:52] Negative keywords.
[16:14] What you should estimate for cost per clicks
[17:34] What keeps most organizations from doing this?

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GroupFinity

Posted in PodcastTagged donors, fundraising, Groupfinity, Paid Search, Paid Social, Rishi Malhotra, Rising Road Digital, small nonprofits, social media, volunteers

4 Nonprofit Branding Strategy Questions Every Nonprofit Should Be Asking

#030 – Today I am speaking with Maura Fitzpatrick.  Maura is a nonprofit consultant, specializing in brand messaging and marketing strategy for nonprofit founders.  Her superpower is helping nonprofits communicate their mission in a way that feels authentic to them and compelling their donors, service users, and volunteers.

Maura says that one of the keys to effective branding and marketing is you have to develop personas for your target audience – your audience should feel like you’re talking to them. Maura smartly tells us

“…if you’re for everyone, you’re for no one”. 

Check out Maura’s services on her website – 

https://www.maurafitzpatrick.com

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Resources

  • Website
  • Twitter
  • Instagram
  • This is Marketing – Seth Godin
  • Design Kit

4 Key Takeaways  

#1 Avoid mission creep – focus on one thing you’re doing and do it well before you start expanding;

#2 Who’s your target audience like specifically, an actual person or persona – if you’re for everyone, you’re for no one;

#3 Most of your content should not be asking for donations. Most of your content should be establishing authority as the expert in what you’re doing; AND

#4 You have to build trust and credibility with your community, and that takes branding and marketing.

Show Notes

**Click the time stamp to jump directly to that point in the episode

[2:30] When people struggle with articulating their mission, they have disorganized thoughts.
[2:40] Describing your work comes down to 4 basic questions.
[3:50] It’s like an elevator pitch.
[6:10] My brand is cutting people off and cutting through the mission creep.
[7:52] What is the overarching theme in what you do?
[9:10] Big Aha moments.
[9:23] If you’re for everyone, you’re for no one.
[10:21] Know your audience.
[10:48] Creating your ideal persona.
[15:27] What kind of buy-in do you need to carry out your mission?
[16:29] Go where they are.
[17:08] Be consistent on one or a few platforms vs being on every platform.
[18:25] Just because you’re a good cause does not mean you are a good solution.
[20:10] Relationship building is a long game.
[24:43] Give more than you’re asking for.
[26:10] Potential donors will look you up to see if you’re legit.
[28:58] Maura raised $100k + for a nonprofit that had never raised more than $25k.
[32:13] How to find Maura.

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GroupFinity

Posted in PodcastTagged 4 questions, 501c3, Best nonprofit branding, Branding, Checklist, COVID, fundraising, Marketing, new non profit, nonprofit, Nonprofit branding checklist, Nonprofit branding strategy, Nonprofit Leaders, Persona, relationship building, social media, Strategy

The Real Life Nonprofit Social Media Marketing Strategies of Julia Campbell, who swears by the Funky Grandma

#029 – Today I am speaking with Julia Campbell.  Julia is a Speaker, Author, Nonprofit Consultant and self proclaimed Activist.  She started the recycling program in her middle school when she was just in the 6th grade.  She started her business 11 years ago to help more nonprofits figure out the digital age.  Today, she shares her nonprofit social media marketing ideas that can be used by both beginners and pros alike.

“…stop thinking of social media as a transactional tool and really start thinking of it as a community building tool. It is not a money spigot you can just turn on. It is not an ATM…. 

….social media is a value exchange. People give you their time and attention and you give them something of value to them. So to build, start building a social media community, you have to know who is in your community and who do you want to attract to your community”.

Social media is Julia’s super power, but she also offers resources on:  

1 Storytelling

2 Fundraising AND

3 Email Marketing

Check out Julia’s resources on her website – https://jcsocialmarketing.com/

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Resources

  • Website
  • Books
  • Courses
  • Facebook
  • Twitter
  • Instagram

4 Key Takeaways  

#1 Social media is NOT a transactional tool; it is a community building one;

#2 Social media is a place where you educate your audience and get them excited about what you do;

#3 Your message and content has to be strategically crafted for each channel; AND

#4 The 90-9-1 Rule: 90% of users are lurkers, 9% contribute a little, 1% contribute A LOT!

Show Notes

**Click the time stamp to jump directly to that point in the episode

[2:00] Social Media is your front door
[2:52] Stop thinking of social media as a transactional tool
[3:19] Social Media is a value exchange
[4:00] Be clear on your goals
[5:02] Give more than you get
[5:35] Social Media is a place to start a 2-way conversation
[7:03] Don't focus on the tool first
[9:45] Start experimenting
[10:57] You need to strategically craft your message for each channel
[12:14] You have to understand each channel
[12:55] 90-9-1 Rule
[14:24] Curse of Knowledge
[16:38] The FUNKY GRANDMA
[18:52] Get niche and granular in identifying your target audience
[20:50] Be clear on your social media policies
[22:38] One of Julia's success stories

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GroupFinity

Posted in PodcastTagged 501c3, COVID, Email Marketing, Facebook, Funding, fundraising, Instagram, Marketing, new non profit, nonprofit, Nonprofit Leaders, social media, Storytelling, Twitter, Value Exchange

What everyone ought to know about marketing and communications for nonprofit organizations with Kivi Leroux Miller.

#022 – Kivi Leroux Miller is a communication and marketing guru.  She lends her superpower to nonprofits – helping them craft clear, effective, and timely communication to their communities, donors, volunteers, and partners.  

She shares some easy and straightforward steps that we can apply to our own organizations.  
Kivi has several “Rules of 3” that help simplify all of this.  Be sure to stick around until the end to hear them all. 

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Resources

nonprofitmarketingguide.com

Book

4 Key Takeaways  

#1 Be sure you are clear on 1) who you are talking to; 2) what you’re saying to them; and 3) how you plan to deliver that message;

#2 Your community is NOT the entire world – you need to fine tune your target market;

#3 Consistency is more important than frequency; AND

#4 Create a 4-6 editorial calendar.

Show Notes

**Click the time stamp to jump directly to that point in the episode

[2:03] Who are you talking to? What are you saying? How are you saying it?
[3:16] There really is no such thing as the general public.
[4:31] Psychographic NOT Demographics.
[4:57] You have to know who you are talking to.
[7:10] The people who take action are your people.
[7:44] PUT - Personal Useful and Timely.
[9:58] How do you deliver your message to your people?
[11:17] Think about what people are looking for on Google.
[13:20] Consistency is better than frequency.
[15:49] Pace yourself.
[16:39] Figure out your home base.
[17:14] Just because it's a good idea does not mean you need to do it.
[20:00] Create a 4-6 week editorial calendar.
[24:44] ASK, THANK YOU, and REPORT.
[27:27] Make a choice and follow through.

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GroupFinity

Posted in PodcastTagged 501c3, communication, community, leader, Marketing, mission-driven organization, newsletter, nonprofit, organization, social media, volunteer organization

How to create an effective nonprofit marketing plan that speaks to your members and donors and gets them to engage more.  Marketing Activist Lindsay Lashell tells us what works and what does not.

#014 – Lindsay LaShell is a self described “marketing activist”.  Her mission is to help organizations increase justice, equity, and sustainability by making their marketing more effective.

Lindsay shares with us how important it is to be clear on what our audience wants from us and deliver that.

It is ok for there to be a whole bunch of people who are NOT your people.  Any marketing strategy that is set up to say we don’t want to alienate anybody, is going to do a terrible job of connecting with the right people.

Lindsay is running a Pro Bono Marketing Bootcamp in December.  If your organization’s budget was less than $200k in 2019, you are welcome to apply and snag a free spot.

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Resources

Diamond and Branch

Marketing Bootcamp

Trello

5 Key Takeaways  

#1 A marketing plan is vital because it lets you know where you’re making the most impact;

#2 Your easiest donor is an existing donor and your 2nd easiest donor is a referral from an existing donor; 

#3 If you truly believe the thing you are doing is valuable, you should have no problem offering new people (eg new members & donors) a unique way to get involved;

#4 Put your people at the center of everything you do; AND

#5 If you understand your people correctly, they will connect to your messaging.

Show Notes

**Click the time stamp to jump directly to that point in the episode

[2:30] A marketing plan will allow for consistency and efficiency.
[2:54] Who do we need to talk to? Where do we need to talk to them? What do they need to hear from us?
[3:32] The marketing plan tells you where you're making the most impact.
[4:13] Does that 1 tweet a day help you?
[4:47] We click and engage with the things that are most meaningful to us.
[4:55] Don't blame users for not engaging with your content.
[7:08] Put them at the center.
[7:25] Consider their journey.
[8:20] What do they care about? Why should they care about your organization?
[8:45] What language do they use to recommend you?
[10:04] You're competing with other interests, including Netflix.
[10:43] Be a flywheel vs a skateboard.
[12:25] Your campaign would be more effective if it kept your donors' attention all year long.
[12:45] Communication depends on your audience.
[14:27] Newsletters are good if you are super clear on what your audience wants from it.
[15:06] Good marketers empathize with their audience.
[17:00] You need to know who you're NOT for to know who you are for.
[18:40] Get within 1 degree of the people who can help you on social media.
[22:56] Brand Pillars.
[24:46] If you ask someone for their impression of your organization, what will they say?
[25:15] If you understand your people correctly, they will connect to your message.
[25:50] How to figure our your brand pillars.
[28:30] Should we focus on getting referrals?
[29:40] Your 2nd easiest donor is referral from an existing donor.
[30:35] If you believe the thing you're doing is valuable, you're offering them a unique way to get involved.
[31:53] Pro Bono Marketing Bootcamp

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GroupFinity

Posted in PodcastTagged cause, communication, community, digital marketing, donation, fundraiser, fundraising, group, impact, leader, marketer, Marketing, marketing bootcamp, marketing campaign, marketing framework, marketing plan, mission-driven organization, nonprofit, organization, social media, strategic marketing, volunteer organization
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